Everyday Office English is a thorough guide that’s tailored for professionals seeking to refine their Business English.
This book is comprised of 36 units that cover daily situations in the office. Each unit is divided into four parts—Dialogue, Useful Expressions, Key Terms, and Review Questions, using real-life international business scenarios to develop your ability to express English accurately and clearly in a business context. It offers a logical progression for learning the language required for entry into the workforce.
Practical illustrations related to each topic are also included to help you expand your vocabulary and improve comprehension. Correspondences and contracts are featured in the appendix to let you master your business writing and presentation skills. Everyday Office English sets the scene for demonstrating how to communicate internationally in business so that you can be fully equipped with the language needed to work in an English-language office. Have fun talking shop!
【小提醒】因本書為學校教材，恕無法提供一般讀者解答，
請同意接受「無附解答」再行訂購。
Everyday Office English includes:
Contents
1. Learning About Your Job
2. Communication in the Office
3. Using Office Appliances
4. Discussions, Meetings, and Proposals
5. Outside Correspondences and Contacts
6. Personnel Matters
7. Socializing and TravelAppendix
Appendix
1. Basic Business Letter Format
2. Business E-mail Writing
3. Business Memo Writing
4. Presentations
5. Meeting Arrangements
6. Cover Letter Writing
7. Résumé Writing
MP3 audio recordings by native English speakers
目錄
Chapter 1 Learning About Your Job
Unit 1 Arriving at a New Job
Unit 2 Welcoming and Introducing the Newcomer
Unit 3 Learning About Your Office
Unit 4 Asking/Answering Questions About Duties at Work
Chapter 2 Communication in the Office
Unit 5 Greetings and Small Talk in the Office
Unit 6 Telephoning
Unit 7 Taking a Day Off
Unit 8 E-mail Correspondence
Unit 9 Making Requests Related to Work and Asking for Permission
Chapter 3 Using Office Appliances
Unit 10 Using a Fax Machine
Unit 11 Using a Copy Machine
Unit 12 Basic Computer Functions
Unit 13 Networks Inside the Company and Using the Internet
Unit 14 Using Instant Messengers for Correspondence
Unit 15 Viruses and Troubleshooting
Chapter 4 Discussions, Meetings, and Proposals
Unit 16 Making Proposals
Unit 17 Conducting a Meeting
Unit 18 Discussing Marketing Strategies
Unit 19 Proposing a New Project
Unit 20 Presenting a New Product
Unit 21 Discussing Solutions to a Problem
Unit 22 Discussing a Mistake
Unit 23 Working Overtime
Chapter 5 Outside Correspondences and Contacts
Unit 24 Making Appointments with Customers
Unit 25 A Lunch Meeting with Customers
Unit 26 Promoting and Comparing Products
Unit 27 Price Negotiations with Customers
Unit 28 Accepting and Shipping Orders
Unit 29 Signing an Official Contract
Unit 30 Dealing with Customer Complaints
Chapter 6 Personnel Matters
Unit 31 Interviewing a Job Applicant
Unit 32 A Change in Personnel
Unit 33 Resignation
Chapter 7 Socializing and Travel
Unit 34 Arranging a Business Trip
Unit 35 Booking a Hotel Room
Unit 36 Confirming Flights and Booking Air Tickets
Appendix
Basic Business Letter Format
Business E-mail Writing
Business Memo Writing
Presentations
Meeting Arrangements
Cover Letter Writing
Résumé Writing
Glossary
