Hotel English—Getting Ready Unit 1 Inquiries Unit 2 Reception Unit 3 Requests for Services Unit 4 Amenities Unit 5 Event Planning Unit 6 Checking Out
Restaurant English—Getting Ready Unit 7 Taking Reservations Unit 8 Welcoming and Seating Guests Unit 9 Taking Orders Unit 10 Serving the Meal Unit 11 Taking Beverage Orders Unit 12 Dealing with Situations and Bills