eBook: Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (DRM PDF)
 
電子書格式: DRM PDF
作者: Doug Lipp 
分類: Economics, finance, business & management ,
Business & management  
書城編號: 20143358

原價: HK$339.00
現售: HK$322.05 節省: HK$16.95

購買後立即進貨, 約需 1-4 天

 
 
製造商: McGraw-Hill Education
出版日期: 2013/03/29
頁數: 256
ISBN: 9780071808088
 
>> 相關實體書

商品簡介
Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create The Happiest Place on Earth, Van France and his team started a business revolution in 1955 that eventually became the Disney University the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.
Doug Lipp 作者作品表

eBook: Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (DRM PDF)

eBook: Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (DRM EPUB)

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Hardcover)

The Changing Face of Today's Customer (Hardcover)

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