Related Category: Management & management techniques

Perfect Phrases for Managers and Supervisors (Paperback)
 
作者: Meryl Runion 
出版社: McGraw-Hill Professional
出版日期: 2010/07/09
尺寸: 205x132x17mm
重量: 0.2 kg
ISBN-10: 007174231X
ISBN-13: 9780071742313
書城編號: 311522
 

原價: HK$120.00
現售: HK$114 節省: HK$6

(購買此書 10本以上 9折, 60本以上 8折)

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內容簡介
 
The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

"Perfect Phrases for Managers and Supervisors," second edition, has been completely revised to help you communicate in today s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment"
 
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