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Essential Telephoning in English - Student's Book
作者: Barbara Garside, Tony Garside 
出版社: Cambridge
Cambridge University Press
出版日期: 2002/08/22
ISBN-10: 0521783887
ISBN-13: 9780521783880
書城編號: 46234
 

原價: HK$279.00
現售: HK$265.05 節省: HK$13.95
(購買 10本以上 9折, 60本以上 8折)

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簡介
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

Contents:
Unit 1: Answering the phone; Unit 2: Beginning a call; Unit 3: Ending a call; Unit 4: Consolidation Plus; Unit 5: Connecting people; Unit 6: Message 1; Unit 7: Message 2; Unit 8: Consolidation Plus; Unit 9: Communication problems; Unit 10: Appointments and arrangements; Unit 11: Recorded information; Unit 12: Messages 3; Unit 13: Consolidation Plus; Unit 14: A telephone conference; Unit 15: Review.

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