Focusing on the qualities required to transform an organization through the lens of the CIO, this book provides practical advice on how to address key issues, as well as create a context for the type of leadership qualities required to broaden the CIO's impact in every aspect of the corporation.

• Provides practical advice on key issues for leadership qualities
• Looks at the differences between leadership and management and the need for effectiveness in both disciplines
• Explores relationship management, communication skills, change management, developing human capital, sustainability, alignment, and qualities of great leaders

A timely look at how the IT function can become totally aligned with the strategies and operational direction of the business enterprise, Lessons in IT Transformation reveals how CIOs can?and should?evolve from managers of utility services to business leaders who can drive revenue, value, and process redesign.