人事行政篇 Unit 2: Application Letters 求職信 Unit 3: Recommendation Letters 推薦信 Unit 4: Job Interview Invitations 面試通知 Unit 5: Interview Thank You Notes 面試感謝信 Unit 6: Job Offer Letters 錄取通知 Unit 7: Job Rejection Letters 未錄取通知 Unit 8: Notice of Personnel Changes 人事異動通知 Unit 9: Resignation Letters 辭職信 Unit 10: Job Handover Notes 離職交接通知
工作業務篇 Unit 11: Requests for Approval 簽呈 Unit 12: Meeting Minutes 會議紀錄 Unit 13: Cross-Departmental Help Requests 跨部門業務需求信 Unit 14: Opinion Letters 反映信 Unit 15: Vacation Notifications 休假通知 Unit 16: Business Trip Arrangements 出差行程確認信 Unit 17: Business Trip Reports 出差報告 Unit 18: Thank-You Letters for Business Hospitality 出差後謝函 Unit 19: Sales Reports 業績報告
社交公關篇 Unit 20: Business Invitations 商務邀請函 Unit 21: Letters of Appreciation 感謝信 Unit 22: Congratulation Letters 祝賀信 Unit 23: Acknowledgments and Recognitions 表揚信 Unit 24: Business Greetings 商務問候信 Unit 25: Business Announcements 營業通知 Unit 26: Letters to Potential Partners 業務開發信 Unit 27: Meeting Confirmation Letters 業務會面確認信 Unit 28: Follow-Up Letters 業務追蹤信
貿易往來篇 Unit 29: Price Inquiries 詢價信 Unit 30: Quotation Letters 報價信 Unit 31: Letters of Order 訂購信 Unit 32: Shipping Emergency Notifications 出貨緊急情況通知 Unit 33: Shipment Notifications 出貨通知 Unit 34: Payment Requests 請款信 Unit 35: Late Delivery Letters 催貨通知 Unit 36: Collection Letters 催款信 Unit 37: Customer Complaints 客訴信