p>Educational leadership is never conflict free. In <i>Responding to Resistance</i>, author William A. Sommers acknowledges this reality and presents school and district leaders with a set of wide-ranging response strategies. Whether a conflict involves staff, students, parents, or other stakeholders, this book will help you address it openly, decisively, and efficiently, so you have more time to focus on what matters most: improving learning in your school community.</p><p><b>Use this resource to obtain approaches and guidance for managing persistent problems when other strategies do not seem to work:</b><ul><li>Become familiar with five primary causes of conflict and four dangers of ignoring conflict.</li><li>Gain foundational communication skills for clarifying issues and defining problems.</li><li>Discover conflict resolution strategies for teams, individuals, and large groups.</li><li>Understand the research and expertise that support each response strategy.</li><li>Learn from realistic vignettes that illustrate common conflicts in schools and how a leader might react effectively to overcome resistance to change.</li></ul></p><p><b>Contents:</b><BR>Introduction: What's the Real Problem?<BR>Chapter 1: Foundational Skills<BR>Chapter 2: Strategies for Working With Teams<BR>Chapter 3: Strategies for Working With Individuals<BR>Chapter 4: Strategies for Working With Large Groups<BR>Chapter 5: Strategies for When Nothing Seems to Work<BR>Conclusion<BR>References<BR>Index</p>