eBook: Exploring Service Productivity: Studies in the German Airport Industry (DRM PDF)
 
電子書格式: DRM PDF
作者: Claudia Lehmann 
系列: Markt- und Unternehmensentwicklung Markets and Org
分類: Business strategy ,
Production & quality control management ,
Airports ,
Germany  
書城編號: 22305589


售價: $585.00

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製造商: Springer Fachmedien Wiesbaden
出版日期: 2018/07/23
ISBN: 9783658230364
 
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商品簡介
Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.
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