Generations at Work (Paperback)
 
作者: Ron Zemke 
分類: Personnel & human resources management  
書城編號: 439729

原價: HK$200.00
現售: HK$190 節省: HK$10

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出版社: Amacom
出版日期: 2013/03/13
重量: 0.52 kg
ISBN: 9780814432334
 
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商品簡介


Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences.

By exploring the most common causes of conflict--including the Me Generation's frustration with Gen Yers' constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--Generations at Work offers practical, spot-on guidance for managing the differences with consideration to each generation's unique needs.

Along with the authors' insights for managing a workforce with different ways of working, communicating, and thinking, this invaluable resources offers:

  • in-depth interviews with members of each generation,
  • tips on best practices from companies successfully bridging the generation gap,
  • and a mentorship field guide to help you support the youngest members of your team.

Generations at Work has the tools that are key to helping your workforce interact more positively with one another and thrive in today's wildly divergent workplace culture.

Ron Zemke 作者作品表

Generations at Work (Paperback)

Generations at Work (Hardcover)

Best Practices in Customer Service (Paperback)

Coaching Knock Your Socks Off Service (Paperback)

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