Fear of change—we all experience it. Some accept change immediately, some gradually adapt, while others may never get there. Whether it’s poor leadership, the inability to change, or pure ego, this book explores this perplexing commitment to inefficiency.
The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture examines the psychology behind why businesses avoid Lean transformations. It investigates why businesses cling to the eight deadly wastes and why they still find ways to place continuous improvement on the back burner.
Frequently sought out for his expertise in Lean manufacturing, Chris Ortiz has been featured in a number of trade publications and on the television show Inside Business with Fred Thompson. In this book, Mr. Ortiz breaks down the fear of change within executives and organizational leaders. He examines the psychology of dysfunction, provides insight into why so many businesses fall short in creating visions for growth and prosperity, and identifies tools that can help you address resistance to change.
Detailing implementation techniques with a proven track record for success, the book considers specific strategies that can be helpful towards improving your company and changing its culture—including cellular manufacturing, total productive maintenance, setup reduction, Kanban, visual communication, and in-line production. It explains how to get started on your Lean transformation, describes why an economic downturn might be a good time to embrace Lean, and warns of the dangers behind failing to do so.
Chris A. Ortiz is the founder and president of Kaizen Assembly, a Lean manufacturing training and implementation firm in Bellingham, Washington. Watch Chris has being interviewed on Inside Business with Fred Thompson on CNN Headline News.
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The Psychology of Change
Perception of Change
Victbr>
Letting Go
Lean Is a Battlefield
Cost–Quality–Delivery
Cost
Quality
Delivery
Changing Your Business Strategy for Lean
Productivity
Quality
Inventory/WIP
Floor Space Use
Throughput Time
Psychology of Metrics
Leading the Lean Journey
What Have We Done for Our Customers Today?
Dangers of Not Going Lean in a Down Economy
Business Is Good, Why Improve?
Business Is Good, We Must Improve
Business Is Poor, Why Improve?
Business Is Poor, We Must Improve
Changing into a Lean Leader
Acknowledge and Involve Your Staff
Provide an Environment in Which People Can Be Successful
