(1) DCOVA Framework: The use of the DCOVA (Define, Collect, Organize, Visualize, and Analyze) framework as an integrated approach for applying statistics to help solve business problems.
(2) Many new applied examples and exercises, with data from The Wall Street Journal, USA Today, and other sources.
2. Provide a reference guide for using the programs: This edition contains revised, reorganized, and enhanced instructions for using Excel and Minitab in the new end-of-chapter guides and back-of-the book appendices.
